Hero image is fluid/responsive, it is meant for background image (abstract, scenery etc.), it is not designed to place image/banner. DO NOT upload a well-designed image for this area, as it will respond to screen resolution and do not show as a fixed image size.
1- Go to Appearance – Theme Options – Hero image settings
2- Check Enable hero image
3- Optional: If you want to display the hero image on homepage only instead of all page, please Check Show hero image on homepage only
4- Click Upload to upload an image
Recommended image size best fit majority of today’s screen resolution, it is in no way meant to fit into the hero image section as an image/banner placeholder.
5- Insert your content at Caption content form field
6- Select Caption location : left or right
7- Click Save settings
Hero image content used on demo site
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